Posts tagged ‘leading number’

E1 leading number and Contact Center

I found an issue with leading number. When calling E1 leading number ended with a phone call was established with no problem, but in the case when it should go to IVR and forward to agent it was impossible.
Solution was oddly simple – add exact translation rule 1-to-1. Usiing the rule for entire 100 numbers assigned to E1 was usless.

2011/09/28 at 10:32 Leave a comment


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